- Editor's Choice
Stop losing leads after hours
A teammate cannot sit on WhatsApp at 2 AM. The bot can — then someone picks up a qualified lead in the morning.
VIQ team
28 September 2026
Published articles in this category.
- Editor's Choice
Keep WhatsApp on the lead record
If the chat lives in a personal inbox, the history walks out when someone leaves. Keep it on the lead.
VIQ team
21 September 2026
Sequences that pause when someone replies
A campaign should stop stacking messages the moment a real conversation starts.
VIQ team
6 September 2026
WhatsApp templates that still sound like a person
A saved reply is useful. A wall of automation that ignores the last message is not.
VIQ team
22 August 2026
When two teammates message the same number
Duplicate chats happen when WhatsApp is personal. One lead record stops the pile-on.
VIQ team
7 August 2026